Tech Catch Up – Amazon’s Agony

The have-not is hurting

  • Amazon is rapidly losing ground in the cloud to its upstart rivals, and despite the claims of Andy Jassy, I think its weak position in AI is largely to blame.  
  • Amazon reported good headline Q2 2025 results, but the performance of AWS was way below what I would have expected given how well its competition is performing.  
  • Q2 2025 revenues / EPS were $167.7bn / $1.68 ahead of estimates of $162.4bn / $1.33 but the performance of AWS and its profit forecast for Q3 2025 underwhelmed.
  • By far the most serious problem, in my opinion, is AWS, which posted 17% YoY revenue growth to $30.9bn.
  • Both Microsoft and Google saw a reacceleration of their revenue growth to 39% YoY and 32% YoY, respectively.
  • Amazon is still by far the biggest of the cloud providers, and as such, recording high growth is more difficult, but this only accounts for so much in my opinion.
  • In H1 and Q2 2024, AWS recorded similar levels of revenue growth as so far in 2025, but both Microsoft and Google were significantly lower than their current levels.
  • Hence, Microsoft and Google have seen a pick-up that has passed Amazon by.
  • Andy Jassy was quick to explain this as a capacity constraint, but I don’t think that this explanation holds water.
  • This is because the demand for cloud capacity has been evident for some time now, and all players (including Amazon) have reacted by upping capex.
  • In Q4 2024 and Q1 2025, both Google and Microsoft complained of capacity constraints, and their increases in capex have now allowed revenue acceleration.
  • However, Amazon has yet to see the benefits of its increased investments, and I think the reason is more problematic than capacity constraints.
  • RFM has long classified Amazon as a laggard in AI, and very little has changed despite a lot of talk and promises about how Amazon is investing in generative AI and LLMs.
  • I still get endless advertisements for products I have already purchased, Alexa remains as dumb as ever, and merchants continue to struggle with AI-related errors when it comes to the merchandise they sell on Amazon.
  • Simply throwing billions of dollars in the direction of Anthropic is not going to fix the problem, and the market knows it.
  • In theory, it should not make any difference if one’s in-house AI is weak when it comes to hosting the AI of others, but the revenue growth tells a different story.
  • It is almost as if the market looks at Microsoft with its position with OpenAI and Google with its in-house AI expertise and decides that these two will offer a better hosting of AI than Amazon.
  • Consequently, I think that Amazon’s ongoing weakness in AI is hurting its cloud business, and unless something changes, it is not inconceivable that Microsoft takes over market leadership.
  • Microsoft clearly smells blood in the water as it disclosed at its FY 2025 results in July that FY 2025 revenues of Azure had surpassed $75bn, meaning that its ARR is probably closing on $100bn.
  • Amazon’s ARR is currently $123bn, meaning that for the first time, Microsoft is within striking distance.
  • It was not long ago that Amazon was 2 or 3 times the size of its nearest rival, which is an indication of just how much ground Amazon has lost.
  • This is a problem of execution as Meta Platforms was in a similar position several years ago and has managed to bring itself back to within striking distance of the leaders.
  • Consequently, Amazon needs to do more than have an option to acquire Anthropic when it runs out of money to be seen as a leader in AI.
  • It needs to fix Alexa, which now looks prehistoric compared to Gemini, ChatGPT and so on and generally walk the AI walk rather than talk the AI talk.
  • Failure will mean that it continues to cede market share and potentially even market leadership.
  • Amazon is currently trading on 34.3x 2025 PER, putting it broadly in line with Microsoft but much more expensive than Google.
  • Given that Google is doing reasonably well in the AI space and is still posting good revenue growth, I would own Google over Amazon any day of the week.

RICHARD WINDSOR

Richard is founder, owner of research company, Radio Free Mobile. He has 16 years of experience working in sell side equity research. During his 11 year tenure at Nomura Securities, he focused on the equity coverage of the Global Technology sector.